Privacy Policy

Details Of Our Privacy Policy

Introduction, Definitions, Modifications and Acceptance

Welcome to the MyPuck Goalie Sticks Website. We are confident that you will find our services useful. Hockey is fun! This Privacy Policy (the “Policy”) covers several different situations, so please refer to the following definitions for clarification:

Services” are the proprietary software system that MyPuck has developed to allow users to build a custom hockey goalie stick. The Services may be accessed on our website.

Website” is the website located at which is owned and operated by MyPuck, and includes all subdomains, present and future.

Additional definitions shall be made throughout this Policy, but they will be recognizable as they will be capitalized, bolded, and in quotation marks.

By visiting the Website, using the Services on the Website, you agree to be bound by the terms of the Policy. By submitting Personal Information to us or on or through the Website or via other means, you consent to MyPuck’s collection, use and disclosure of such Personal Information (as that term is defined hereinbelow) in accordance with this Policy (as amended from time to time) and as permitted or required by law. If you do not agree to all the provisions contained in the Policy, you are not authorized to use the Website or Services.

MyPuck reserves the right, at any time and without prior notice, to modify or replace any of the Policy. Any changes to the Policy can be found at this URL. It is your responsibility to check the Policy periodically for changes. Your use of the Website and / or the Services following the posting of any changes to the Policy constitutes acceptance of those changes. If there are any significant changes to the Policy that materially affect the way we treat your information, you will be notified upon logging-in to the Services or via email.

If you have any questions about the Policy or if you wish to inquire about and / or access any Personal Information MyPuck holds about you, please contact:

MyPuck Legal Services


MyPuck Legal Services
11 Redhill Ave
Unit 1
Toronto, Ontario M6E 2C2

General Statement of Privacy and Protection of Personal Information

MyPuck takes your privacy and security of Personal Information very seriously. We have provided and will continue to provide a secure environment and this strict Policy that describes the limited ways the information is used and the limited access to such information.

What Does This Privacy Policy Cover?

This Policy covers the treatment of personally identifiable information (“Personal Information”) and other information gathered by MyPuck when you are using or accessing the Website or using the Services. This Policy also covers MyPuck’s treatment of any Personal Information that MyPuck may share with its business partners or other third parties under very limited circumstances.

This Policy does not apply to the general practices and treatment of information (whether personal or not) by third parties that MyPuck does not own or control, including but not limited to any third party websites or services that you elect to access through the Website or Services or via a link from the Website or Services (“Third Party Website”), or to individuals that MyPuck does not manage or employ. While we attempt to facilitate access or link only to those Third Party Websites that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Websites. We encourage you to carefully review the privacy policies of any Third Party Website you access. We have named and provided links to some of the most important of these Third Party Websites further in this Policy.

Finally, this Policy does not cover any Personal Information you send to MyPuck via any non-secured, non-encrypted mode of communications such as email, instant messenger or other messaging service, or Twitter or any other social media, as communications via these methods may be subject to interception, loss, or alteration. While we welcome your comments and suggestions sent to us in this manner, we encourage you to carefully examine what Personal Information you send to MyPuck via these methods.

No Collection of Personal Information as a Matter of Course

MyPuck does not, as a matter of course, gather any of your Personal Information while you are using the Website or Services, unless you are asked to provide such information, for example by signing up for an account. Personal Information is only gathered with your informed consent. Where you have provided Personal Information, it will only be used for the stated purpose, as detailed more specifically in the next section.

Personal Information Collected and Its Uses

The following is an exhaustive list of Personal Information collected from you when you use the Website or Services and what we use it for. You acknowledge that you are submitting this Personal Information with your informed consent.

  • Location: To the extent either your location can be considered Personal Information, your location is required to use the Services. Your location is collected through location services on your Device or via location services in your web browser. We use your location to help match Renters and Goalies based on geographic criteria.
  • “Billing Information”. If you are a Renter booking a Goalie for a Game, you will be required to enter the following information in order to pay the Booking Fee: your credit card number, credit card expiry date, and security (CVC) number. You may optionally submit your mobile phone number if you wish to re-use this same credit card information at a future date, using the “Remember Me” option. Billing Information is only used to process the credit card transaction for your payment of Booking Fees, and to facilitate repeat payments if you choose the “Remember Me” option. For more details on the treatment of your Billing Information, please see the Secured Payments section further below in this Policy.

Security and Encryption of Information

MyPuck uses only industry best practices (physical, electronic and procedural) in keeping any data collected (including Personal Information) secure. In addition, MyPuck uses third-party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the Website and the Services, and these third parties have been selected for their high standards of security, both electronic and physical.

Non-disclosure of Personal Information to Third Parties

Except as provided in the next paragraph and the next sections in this Policy entitled Secured Payments and Email Communications, MyPuck does not divulge any Personal Information gathered via the Website or Services to third parties. Moreover, MyPuck does not sell, rent, trade or license any Personal Information regarding its users to third parties. Only the employees, representatives, subcontractors, officers, agents, or assigns of MyPuck are responsible for the management and development of the Website, and only these individuals have access to the information collected there. These employees, representatives, subcontractors, officers, agents or assigns all have been instructed to comply with the Policy.

Notwithstanding anything in the Policy to the contrary, we may share any information we have collected about you or that you have submitted (whether Personal Information or not): (1) in response to subpoenas, court orders, or legal process, or to establish, protect, or exercise our legal rights or defend against legal claims or demands; (2) if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, fraud, or situations involving potential threats to the safety of any person, or any violation of the Terms of Use; (3) if we believe it is necessary to investigate, prevent, or take action regarding situations that involve abuse of the Website or Services infrastructure or the Internet in general (such as voluminous spamming, denial of service attacks, or attempts to compromise the security of the Website or Services infrastructure or the Website or Services generally); (4) to a parent company, subsidiaries, joint ventures, or other companies under common control with MyPuck (in which case we will require such entities to honour this Policy); (5) if MyPuck merges with another entity, is subject to a corporate reorganization, sells or transfers all or part of its business, assets or shares (in which case we will require such entity to assume our obligations under this Policy, or inform you that you are covered by a new privacy policy).

Email Communications, Compliance with Anti-Spam Laws, and Notifications

MyPuck uses Gmail to send out emails, and we send out emails via Survey Monkey for MyPuck surveys. Personal Information is transferred to Gmail or Survey Monkey in order for the email to function properly. Your Personal Information is only used for the proper sending out of email; Gmail and Survey Monkey do not use this Personal Information for any other purpose, and will not transfer or sell your Personal Information to any other third party.

MyPuck’s practices with regards to its email practices are designed to be compliant with anti-spam laws, specifically the law unofficially called “CASL”, or Canada’s Anti-Spam Law. If you believe you have received email in violation of this law, please contact us using the contact information further up in this Policy.

Limited Gathering of Information for Statistical, Analytical and Security Purposes

MyPuck automatically collects certain information using a third-party analytics program, Google Analytics, to help us understand how our users use the Website and Services, but none of this information identifies you personally. For example, each time you visit the Website or use the Services, we automatically collect (as applicable) your IP address, browser and computer type, access times, the web page from which you came, and the web page(s) you access. We use information collected in this manner only to better understand your needs and the needs of the Website or Services users in the aggregate. MyPuck also makes use of information gathered for statistical purposes to keep track of the number of visits to the Website, the specific pages on the Website, and users of the Services with a view to introducing improvements to the Website and Application.

Your IP address and other relevant information may be used in order to trace any fraudulent or criminal activity, or any activity in violation of the Terms of Use.

General Information Transfer from the Services

Any information (personal or not) the Services collect while you use them may be stored locally on your Device or computer and then transferred to servers controlled by MyPuck, and MyPuck may obtain this information as a result of the data being sent to our servers from the Services. The information, however, is only used (or not used) by MyPuck as described elsewhere in this Policy.

Verification, Correction and Deletion of Personal Information

You have the right to: (i) verify what Personal Information MyPuck holds about you; (ii) ask for your Personal Information to be corrected or updated; and (iii) to withdraw your consent to the use by MyPuck of your Personal Information and have it deleted from our records. If you wish to inquire about and verify and / or correct Personal Information MyPuck holds about you, or if you wish to have all your Personal Information permanently deleted from our records, please contact us using the contact information further up in this Policy. Please note that deletion of your Personal Information may make it impossible for you to use the Website, the Services, or certain portions thereof. If you request deletion of your Personal Information, MyPuck reserves the right to retain some of your Personal Information for a reasonable time in order to satisfy our legal obligations or under a legal procedure of any sort.

Tracking Technology (“Cookies”) and Related Technologies; Opting Out

MyPuck uses tracking technology (“cookies”) and related technologies on the Website and by using the Website or Services you agree to their use. Cookies are small text files placed on your hard drive or memory when you visit a website or use an Application, in order to track use and to improve the user experience by storing certain data on your computer or Device. The Website and Services uses “session cookies,” which improve your user experience by storing certain information from your current visit on your computer.

Specifically, we use the following cookies and related technologies to perform the following functions:

  • Authentication cookies for the MyPuck Services on the Website to facilitate signing in;
  • Google Analytics cookie to provide general internal and user analytics and to assist in identifying possible fraudulent activities;
  • Google AdWords tag for conversion tracking;

Your browser or Device can be set to refuse cookies or delete them after they have been stored. Please refer to your browser or Device’s help section for instructions. Please note that deleting or refusing these cookies may reduce your user experience by requiring you to re-enter certain information, including information required to use the Services. Furthermore, as we use authentication cookies, deleting those cookies may prevent certain functions, including the entirety of the Services, from working at all. MyPuck and its Representatives shall not be held responsible for any function that may not operate after you refuse or delete cookies, or any losses or damages arising from those functions not operating, or having reduced functionality.

Risks Associated with the Internet and Wireless Data Transmission

Despite MyPuck’s best efforts to ensure that third parties will not access or obtain your Personal Information through your use of the Website or Services, complete confidentiality and security cannot currently be guaranteed on the Internet and / or where data is transferred via digital technology of any type. Communication via the Internet is subject to interception, loss, or alteration. You acknowledge and agree that MyPuck and its Representatives cannot be held responsible for damages resulting from the transmission of confidential information or Personal Information over the Internet and that such communications are at your own risk.

Limitation of Liability

MyPuck, and / or its Representatives, will not be held liable for any losses or damages (pecuniary or otherwise) resulting from the misuse of any information collected by any third party, or any misuse of any information collected through the Website or Services not in violation of the Policy.

Compliance with Privacy Laws

This Policy and MyPuck’s practices in general are designed to be in compliance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”, S.C. 2000, c. 5) and Quebec’s An Act Respecting the Protection Of Personal Information in the Private Sector (R.S.Q. c. P-39.1). If you have any questions regarding this compliance, please contact us using the contact information further up in this Policy.